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Using Exclamation Points in Email and Other Text Communication

Using Exclamation Points in Email and Other Text Communication

by The Walton Group | Jun 29, 2017 | Advertising, Business Tips, Etiquette, Public Relations, Tips & Tricks

Ecphonesis It’s a word I’d never heard until now. Ecphonesis is a noun pronounced “ek-fuh-nee-sis”. Try saying that a few times and not falling in love with the word. Ecphonesis is an emotional, exclamatory phrase used in poetry, drama, or song and is used along with...
Help Stop the Spread of Fake News

Help Stop the Spread of Fake News

by The Walton Group | Feb 17, 2017 | Business Tips, Ethics, Etiquette, Media, Public Relations

The fake news epidemic has quickly become a major global concern. The consequences of a society saturated with fake news can be dangerous for a variety of reasons. Here are three ways YOU can help stop the spread of fake news: Learn how to tell the difference between...
Why Some Relationships Don’t Work and How to Fix Them

Why Some Relationships Don’t Work and How to Fix Them

by The Walton Group | Apr 12, 2016 | Business Tips, Ethics, Etiquette, Tips & Tricks

Business relationships stabilize when both parties know, like and trust each other. Most potential alliances dissolve upon reaching the third element: trust. Here are five steps to solidify relationships: 1. Ask for the sale. After meeting the other party, go beyond...
6 Recommendations for Resolving Customer Complaints

6 Recommendations for Resolving Customer Complaints

by The Walton Group | Jan 21, 2016 | Business Tips, Etiquette

The following recommendations do not apply to every situation however with a little creativity they can be adapted for almost any difficulty (Need help applying them? Contact us.) 1. If a complaint surfaces online make sure you communicate clearly that you take the...

725 N 1890 W #37A
Provo, UT, 84601

linda@thewaltongroupinc.com

+1 (801) 812-0125

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